Contact Us
Share This

OPERATIONAL

EFFICIENCY

INDUSTRY 

EXPERTISE

PROCESS 

EXCELLENCE

OMNI-CHANNEL

FLEXIBILITY

COST

OPTIMIZATION

With Disruptive market environments and demanding customer expectations carriers today are looking for intelligent and customer-centric solutions.  Billing, a critical touchpoint in customer interactions, plays a vital role in creating sustainable customer satisfaction. Leveraging emerging technologies, we at Mphasis Wyde provide seamless and flexible self-service capabilities at reduced cost.

 

Wynsure Billing is a state-of-the-art offering that integrates the best of domain knowledge, technological capabilities and customer intelligence for individual and group billing. With its high-performance cloud-based infrastructure and Service Oriented Architecture (SOA), it lifts the entire billing process to higher levels of efficiency and excellence.

SOLUTION FEATURES

KEY FUNCTIONAL CAPABILITIES

BUSINESS BENEFITS

Wynsure Billing customizes out-of-the-box innovation to provide the following advantages across the entire operations value chain:

  • grid alt text

    Customer Experience


    • Enhanced CSAT scores; improved FCR and NPS
    • Simplified customer service for 360-degree initiatives
    • Multi-currency and multi-lingual support
    • Seamless and self-serve billing experience with multi-channel user experience
  • grid alt text

    Ops Excellence


    • Reduced IT dependency on product build, ongoing support
    • Effective tools seamless integration into technical environment
    • WaaS advantage for enhanced productivity, improved DSO and minimized bad debts
  • grid alt text

    Business Growth


    • Event-driven & scalable architecture
    • Product configurability for reuse of rules and attributes
    • Flexibility for product portfolio expansion
    • Integration mechanisms to leverage existing investments
    • Software as a Service (SaaS) subscription model aligning growth to expense