Wyde provided Client with a managed end-to-end solution with its secured infrastructure, operation, support and maintenance, ensuring service continuity and quality of use of the product. The project was implemented within 6 months (against the scheduled time of 9 months). This was enabled by effective project planning to use native capabilities of Wynsure to adapt to the customer’s management processes. This ensured minimal customizations. Client team was very satisfied as both phases went live before the due date.

Wyde helped in digitalization of more than 60% of client’s processes, moving away from largely manual processes and legacy systems. This ensured:

• Cost efficiency: Client’s operating costs reduced to 50% of what was spent on the previous system.
• Time to treat claims reduced by 50%; productivity increased by 50%.
• Automated document workflow that helped the client go paperless saving mailing expenses.
• Almost 80% of the claims were treated automatically with no human intervention.

Wynsure as a service was deployed on usage based model. This ensured a more economically beneficial solution with billing based on number of claims. No huge upfront costs.

 

The cost included complete support and regulation updates, so the client is 100% compliant all the time.